Frequently Asked Questions
Find answers to common questions below
As Belyong caters to the oversized fit, if you're unsure about sizing, we recommend going one size down from your regular size. For example, if you normally wear an M, you can go ahead with an S with us. Once comfortable, you can always upsize if you prefer a looser look. It's worth noting that our sizing chart is available on our website, which provides detailed measurements for each size to help you choose the perfect fit.
Each piece is crafted and made exclusively for you — which means we don’t restock or resell returned items. However, we offer a 7-day exchange or store credit once the product passes our Quality Check (QC) process, if your size doesn’t fit right. Every order matter to us. The credit note will be shared with you via your registered email address. However, in rare and exceptional cases, where a transaction fails or an Order ID is not generated, an automatic refund will be initiated to your source account within 57 business days. For more info, please drop us an email at official.belyong@gmail.com and the team will be happy to assist you
We have an Exchange Policy of 7 days from the date of receiving the product for online orders and date of billing for store purchases. RETURN/EXCHANGE REQUEST, CLICK HERE TO PLACE Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange. We reserve the right to not accept a return if; FAQ the products are returned after use. the products are damaged. 2the products do not have all the tags.
Yes, store credit and gift cards can be applied to your order at checkout.
We usually announce our upcoming designs and collections on our official Instagram account - @belyong We recommend following us on Instagram to stay updated with our latest releases and drops. Once the designs are announced, they are available to purchase on our website
A pre-order is the reservation of an item that is available to purchase but will be shipped out based on the mentioned date. Please make sure to read the Product Description on orders that are of PREORDER status here
We ship and deliver all our orders Pan-India
All online orders from Belyong.com are eligible for free shipping Pan-India.
We ship all orders within 48 hours of receiving them, until specified with a date of shipping (in case of pre-orders). Please check your spam folder in case our email was redirected there. Kindly allow us 45 working days for your order to be delivered.
Machine wash works for all our tees. air-dry. avoid dry cleaning. Use cold water to avoid color bleed & shrinkage. do not iron the print directly
Once we receive the returned item, you will be informed with a confirmation that we will process the exchange within 710 business days
All orders once confirmed with an Order Number cannot be cancelled. We will look to fulfil this order at the earliest. However, you can modify the order for size or product provided the order is in the ‘Unfulfilledʼ status. Once the AWB is printed for an order, the changes cannot be modified. To do so, simply drop an email to official.belyong@gmail.com immediately with your order number and the changes to be made and the team will happily assist you.
Our customer service team is available daily from 11am to 7pm. We understand you may have questions during the sale to help us assist you faster, please include all relevant details in your first message. Our team will be handling a high volume of inquiries, so responses may take longer than usual—but rest assured, weʼll be working around the clock to get back to everyone as soon as possible
No, all sales are final. We wonʼt be able to accept returns or exchanges on Archive items. Please check product details carefully before purchasing
To return your order, you will need to log in to your account and follow the steps: Go to 'Orders' Click on the return button next to the product you want to return. Select the reason for return from the dropdown. Select the mode of return as reverse pick up or self shipping. In case your pin-code is serviceable for a reverse pick-up, kindly confirm the address and contact number. Click on the acknowledgment box and submit your return request.