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WHAT IS MY RIGHT SIZE?

Enter your answer here As Belyong caters to the oversized fit, if you're unsure about sizing, we recommend going one size down from your regular size. For example, if you normally wear an M, you can go ahead with an S with us. Once comfortable, you can always upsize if you prefer a looser look. It's worth noting that our sizing chart is available on our website, which provides detailed measurements for each size to help you choose the perfect fit.

CAN I RETURN THE PRODUCT FOR A REFUND?

We do not have a refund policy due to the limited quantities we produce. Hence, all orders are final. all Returns are strictly accepted and refunded only via a GIFT CARD to the customer. However, in rare and exceptional cases, where a transaction fails or an Order ID is not generated, an automatic refund will be initiated to your source account within 57 business days. For more info, please drop us an email at official.belyong@gmail.com and the team will be happy to assist you

CAN I EXCHANGE AN ITEM?

We have an Exchange Policy of 7 days from the date of receiving the product for online orders and date of billing for store purchases. RETURN/EXCHANGE REQUEST, CLICK HERE TO PLACE Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange. We reserve the right to not accept a return if; FAQ the products are returned after use. the products are damaged. 2the products do not have all the tags.

CAN I USE STORE CREDIT OR GIFT CARD?

Yes, store credit and gift cards can be applied to your order at checkout.

HOW DO OUR NEW DROPS WORK?

We usually announce our upcoming designs and collections on our official Instagram account - @belyong We recommend following us on Instagram to stay updated with our latest releases and drops. Once the designs are announced, they are available to purchase on our website

WHAT IS A PREORDER?

A pre-order is the reservation of an item that is available to purchase but will be shipped out based on the mentioned date. Please make sure to read the Product Description on orders that are of PREORDER statushere

WHERE DO WE DELIVER?

We ship and deliver all our orders Pan-India

WHAT ARE THE DELIVERY CHARGES?

All online orders from Belyong.com are eligible for free shipping Pan-India.

WHEN CAN I EXPECT MY DELIVERY?

We ship all orders within 48 hours of receiving them, until specified with a date of shipping (in case of pre-orders). Please check your spam folder in case our email was redirected there. Kindly allow us 45 working days for your order to be delivered.

WHAT ARE THE CARE INSTRUCTIONS ON THE TSHIRTS?

Enter your answer here Machine wash works for all our tees. air-dry. avoid dry cleaning. Use cold water to avoid colour bleed & shrinkage. do not iron the print directly

HOW LONG DOES IT TAKE FOR THE EXCHANGE TO TAKE PLACE?

Once we receive the returned item, you will be informed with a confirmation that we will process the exchange within 710 business days

CAN I CANCEL OR AMEND MY ORDER?

All orders once confirmed with an Order Number cannot be cancelled. We will look to fulfil this order at the earliest. However, you can modify the order for size or product provided the order is in the ‘Unfulfilledʼ status. Once the AWB is printed for an order, the changes cannot be modified. To do so, simply drop an email to official.belyong@gmail.com immediately with your order number and the changes to be made and the team will happily assist you.

DELAYED RESPONSES ?

Our customer service team is available daily from 11am to 7pm. We understand you may have questions during the sale to help us assist you faster, please include all relevant details in your first message. Our team will be handling a high volume of inquiries, so responses may take longer than usual—but rest assured, weʼll be working around the clock to get back to everyone as soon as possible

CAN I RETURN/EXCHANGE ITEMS I PURCHASED ON SALE?

No, all sales are final. We wonʼt be able to accept returns or exchanges on Archive items. Please check product details carefully before purchasing

How do I create a return request?

To return your order, you will need to log in to your account and follow the steps: Go to 'Orders' Click on the return button next to the product you want to return. Select the reason for return from the dropdown. Select the mode of return as reverse pick up or self shipping. In case your pin-code is serviceable for a reverse pick-up, kindly confirm the address and contact number. Click on the acknowledgment box and submit your return request.